Insurance · Custom software

Custom software for insurance agencies

Agencies run on numbers that no single system holds. Commission statements arrive from each carrier in its own shape, chargebacks turn up months later, and persistency is the figure that decides whether a book was worth writing at all. The reconciliation is almost always a spreadsheet, and it is almost always behind.

06Internal tools · Data pipelines
Custom software06
Internal toolsData pipelinesAutomation
InsuranceIllustrative

Custom software

Internal tools, document and data pipelines, and automation.

Custom software · InsuranceOne pairing of the matrix
Covers
Life & final expense · Medicare & health · P&C agencies · Producer teams
Architecture
Unchanged from every other vertical — only the breaks differ
Engagement
A defined build, or run under management

What usually breaks

Before anything gets built.

The same failures recur across insurance agencies & agents. Strygon maps the specific system before proposing anything, but these are the ones worth checking for.

Bought, then aged

A purchased lead is worth most in the first minute and close to nothing the next day. Most sit in a shared inbox until a producer works down to them.

Unready producers

Objection handling gets learned live, on leads the agency already paid for. A rep who is not ready yet costs policies rather than training hours.

Source blindness

Spend goes to three vendors, policies get written, and nothing joins the two. The lag makes guessing feel reasonable.

Recurring in insuranceObserved pattern · the specific system still gets mapped

The approach

What Strygon does about it.

Custom software, aimed at those failures specifically rather than at a generic checklist.

01Custom software
Carrier statements normalized into one shapeCustom software
01
Part of the scoped build

Carrier statements normalized into one shape

Statements from each carrier are parsed into a common record, so commission and chargeback finally sit in the same table as each other.

02Custom software
Producer economics visible without a rebuildCustom software
02
Part of the scoped build

Producer economics visible without a rebuild

What a producer wrote, what stuck, and what charged back is one view rather than a reconstruction somebody performs at the end of every month.

03Custom software
Persistency tracked as an eventCustom software
03
Part of the scoped build

Persistency tracked as an event

Renewals and lapses are recorded as they happen, so persistency is a number the system already knows rather than one worked out in arrears.

The approach for this pairingScoped in writing before work starts

What gets built

Concrete deliverables.

Everything in custom software, applied to how insurance agencies & agents actually runs.

Internal tools and dashboards
Document and data processing pipelines
Roles, permissions, and an audit trail of who changed what
Payment, subscription, and invoicing workflows
AI-assisted automation where it earns its place
API integrations between systems that don’t natively talk
In scopeScoped in writing before work starts

Also for this industry

Other parts of the same system.

Start

Start with what’s broken.

Send the situation in a paragraph. Strygon comes back with a read on what’s likely wrong and what it would take to fix, before anyone talks about price.

Most builds start withleads dying in an inbox., three half-finished pipelines., follow-up nobody owns., numbers that never agree., four vendors blaming each other.

What to send
A paragraph. What broke, and where it shows up.
What comes back
A read on what is likely wrong and what fixing it takes.
Price
The last conversation, not the first